Sertec is the parent corporation for ActecSystems, DriverCheck, and ServiceCheck and is the leader in Information Transformation through data collection and management. Sertec’s proprietary process provides you with total information management solutions that increase profits, retain customers, reduce costs, and lower risk. The business concept began with DriverCheck in 1987 pioneering the phrase “How’s My Driving” and has since grown into the leading authority in insurance claims intake, driver safety, and customer service. We accurately and consistently process millions of contacts each year and serving thousands of companies across North America.
Headquartered in Atlanta, Georgia, Sertec is a privately held, financially stable, debt-free company. In the words of president and CEO Stephen Mitchell, Sertec’s executive management team are long-tenured employees invested in the success and satisfaction of your organization. Our clients include nationwide movie properties, state agencies, premier restaurants including quick service and operators of large scale power plants.
Sertec’s centralized technology provides you with the latest advancements in data security and customer-service hardware and software. An extensive, regularly tested disaster-recovery plan and hot-site at Hewlett-Packard are in place to ensure continuous service, and Sertec is constantly improving its proprietary software to provide state-of-the-art service to meet your needs.
Stringent hiring and training procedures ensure top-quality, long-tenured employees who maintain the highest standards of ethics required of companies working with confidential information gathering and processing. All Sertec employees are bound by a non-disclosure agreement to protect your data. All employees also undergo full background checks, as well as a variety of testing for aptitude and communication skills.
Sertec and its companies are focused on your needs and wants—not internal budget requirements and red tape. Sertec has provided reliable, affordable, high-quality service for clients every hour of every day since the company’s founding in 1987. The result has been exceptional service for clients for more than 20 years.